Dear Small Business Owner,
How do I tell you?
- How do I tell you that the tops of all the napkin holders in your restaurant are covered in dried, crusted food?
- How do I tell you that your email is delivering “permanent failure to deliver” messages to me?
- How do I tell you that your phone has no answering machine?
- How do I tell you that you forgot to deliver my goods three times in a row?
- How do I tell you that you never write down what I need, then often apologize a month later for missing something?
- How do I tell you that I waited for five minutes at the register and no one came?
- How do I tell you that your facebook page is not connected so I cannot communicate with you?
- How do I tell you that I cannot depend on you returning my phone calls?
- How do I tell you that you have billed me three times for something I already paid you for?
- How do I tell you that I cannot trust you?
How do I tell you that you are killing your own business?
Mike Colwell
www.bizci.org
www.startupmodels.com
www.plainsangels.com
