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Tag Archives: Customer Service
Negotiations in business – practice, practice, practice
Doing business is a series of negotiations. From the moment you plan to start a business to serving your customer, you find yourself negotiating. For most people negotiations brings to mind price, but there are many other areas … Continue reading
Posted in Financial Models
Tagged Business, Business plan, Businessperson, Cash flow, Customer, Customer Service, Entrepreneur, Extended warranty, Finance, Financial plan, financing your start-up, Marketing, Marketing and Advertising, Negotiation, Planning, Price, Revenue, Service provider, Small business, Start-up, startup, Startup company, Value proposition
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You get what you measure for
I was taught that saying many years ago. You get what you measure for. If you measure only for profit, you may have fewer but profitable sales. If you measure for sales volume, you may not get the profit … Continue reading
Posted in Financial Models
Tagged Business, Business model, Business plan, Cash flow, Customer, Customer satisfaction, Customer Service, Entrepreneur, Finance, financial model, Financial plan, financing your start-up, Gross margin, Investment, Marketing, Marketing and Advertising, Measurement, Planning, Return on capital, Revenue, Small business, Start-up, Startup company
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Negotiations in Business, Practice, Practice, Practice
Customers talking to a Relationship Manager during the Edelmetallmesse (Photo credit: GoldMoneyNews) Doing business is a series of negotiations. From the moment you plan to start a business to serving your customer, you find yourself negotiating. For most … Continue reading